Last week I expressed concerns about the choice of nursing home I made for my mom. Listening to my gut took me on the journey of researching new options and hitting the road with my aunt to visit half a dozen new places. After crisscrossing three counties, meeting some really wonderful administrators and learning a lot about the different nuances of elder care facilities all roads led back to my original choice. I am happy I went the extra mile to see more places, which takes the notion I had for settling on a place off the table. I do however still have concerns for a few of the attitudes and personality traits of some of the “front of the house” staff members I have to deal with to get my mother’s affairs in order.
I am happy these individuals will have nothing to do with my mother’s daily hands-on care. The staff managing her care has presented themselves to me on every occasion as being warm, caring and competent. I will continue to take the brunt of any awkward exchanges with the business manager and the admissions coordinator.
It amazes me when the people who should ease the concerns of family members during such a difficult time in their lives, don’t and continue to retain their employment. I have chosen to take on the new mantra of The Osmonds’ One Bad Apple. In this case there are a couple of bad apples, but I can’t let their shortcomings spoil the whole bunch.